Virtual Communities of Practice: Design for Collaboration and Knowledge Creation

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ConferenceProceedings of the European Conference on Products and Processes Modelling (ECPPM 2004), September 8-11, 2004., Istanbul, Turkey
AbstractThis paper addresses the newly emerging paradigm of knowledge dissemination and collaboration in Online Communities. The authors present the results of a pilot study of thirty existing community portals, including information about the portal architecture, functionality, and design details. The paper discusses the functionality of different elements of virtual community spaces such as the discussion forum, digital repository, e-learning resources and collaborative tools that are utilized by various online communities, including engineering and scientific online communities. The authors devote a significant amount of attention to the investigation of design functionality, collaborative tools and practices that support member participation and knowledge sharing. Knowledge sharing in virtual enterprises and communities of practice is facing major challenges due to a failure to align their incentives system with the objective of creating value through knowledge sharing. Special design considerations to encourage member participation and knowledge sharing in the online professional communities are discussed.
Publication date
AffiliationNRC Institute for Information Technology; National Research Council Canada
Peer reviewedNo
NRC number47157
NPARC number5763198
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Record identifier9a521a4b-bd4b-43c6-88bf-28288de1b1ff
Record created2009-03-29
Record modified2016-05-09
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