Catching Missing Attachments: The Use of Alternative Presentation Techniques to Increase the Usability of Low Precision Systems

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ConferenceProceedings of the 16th International Information Resources Management Association Conference (IRMA 2005), May 15-18, 2005., San Diego, California, USA
AbstractSending an e-mail without an intended attachment can be embarrassing and frustrating for both the sender and the recipient. Despite this, there is no widely used technique for detecting such e-mails before they are sent. This paper outlines why emails are sent without attachments; the problems associated with the detection and user alert of such e-mails; and how our proposed solution hopes to overcome these problems.
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AffiliationNRC Institute for Information Technology; National Research Council Canada
Peer reviewedNo
NRC number47451
NPARC number5763979
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Record identifier7dd269d4-49cd-4db2-98e2-8f247b804861
Record created2009-03-29
Record modified2016-05-09
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