Older adults and video communications : a case study

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Journal titleThe Journal of Community Informatics
Subjectolder citizens; video conferencing; video calls; online video; social presence; user-generated video
AbstractResearch is absent on how older citizens are using video communications that offer rich opportunities for social connection. Our case study focuses on how and why 16 older citizens (55 to 77 years old) in a small Canadian city are regularly using video communications, such as online video, video calls and videoconferencing. We conducted quantitative and qualitative analyses to explore their motivation for using video communications, the barriers and challenges they face, and the benefits they experience – in particular social presence. It behoves developers, marketers and researchers of communication technologies to recognize that Canadian citizens over the age of 55 comprise a valid user community in its own right.
Publication date
PublisherInternational Communication Association
AffiliationNRC Institute for Information Technology; National Research Council Canada
Peer reviewedYes
NPARC number21268012
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Record identifier18db2461-8a84-420f-ac94-5c9c9eaccab5
Record created2013-04-03
Record modified2016-05-09
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